Privacy Policy

Introduction

Welcome to http://highlands-ranch-russian-speaking-therapy.denvermentalhealthcare.com (hereafter referred to as “Highlands Ranch Russian Speaking Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website located at http://highlands-ranch-russian-speaking-therapy.denvermentalhealthcare.com.
Any mobile applications or software we offer.
Online services and platforms accessed through our website.
Communications sent by us, including emails, text messages, and telephone calls.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy practices, governed by their respective privacy policies.

Processing Activities

This Privacy Policy outlines our data handling practices when you:

Use any of our applications or services as an authorized user.
Visit and interact with our websites, including browsing content, making inquiries, or filling out forms.
Receive communications from us, such as newsletters, promotional emails, or transactional messages.

Personal Data Collection

We collect various types of personal information to provide and improve our services. This includes:

Account Information: Details associated with your user account, including usernames, passwords, and profile settings.
Payment Information: Credit card details, billing addresses, and payment history required for transaction processing.
Financial Information: Data related to your financial status or transactions, if voluntarily provided.
Purchase Information: Items you have purchased from us, including quantities and order dates.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, for analytics and user experience enhancement.
Location Data: Geographic coordinates or location services data if you choose to enable them.
Feedback: Comments, reviews, and responses provided by users regarding our services.
Social Media Information: Details from your social media accounts when you interact with us through these platforms.
Product Information: Personal preferences and product interactions for customized service delivery.

We collect this data through direct user input, server logs, cookies, and other automated technologies. We also receive personal information from third-party service providers who assist in delivering our services.

Cookies

Cookies are small text files stored on your device to enhance user experience and provide essential website functionality. Our use of cookies includes:

Strictly Necessary Cookies: Essential for navigating our website and using its features, such as maintaining user sessions.
Preference Cookies: Remembering user preferences to personalize content and experiences.
Analytics Cookies: Tracking anonymous data for site performance analysis and improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are met, we securely delete or anonymize the data in accordance with applicable laws and regulations. This process ensures that your information is not retained beyond its intended use.

Security Measures

Implementing robust security measures is crucial to protecting your personal data. We employ various organizational safeguards, including:

Encryption of data at rest and in transit to ensure secure transmission and storage.
Engaging reputable third-party processing partners who adhere to strict data protection standards.
Regularly updating our security protocols to address emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services are not intentionally designed for or targeted at children, and we do not knowingly collect personal information from them. If you believe we have collected such data by mistake, please contact us immediately.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: Request access to the personal data we hold about you and its usage details.
Rectification: Correct any inaccurate or incomplete personal information we maintain about you.
Erasure (Right to be Forgotten): Ask us to delete or anonymize your personal data when it is no longer necessary for its initial purpose.
Restriction: Limit our processing of your data in certain situations, such as during a dispute.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific or all purposes.
Non-Discrimination: Be free from decisions based solely on automated processing, including profiling.
Data Portability/Apples/Complaints: Submit requests and appeals related to data privacy issues through our privacy team.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be reflected on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, requests for data access or deletion, or feedback, please contact us:

Email: contact@highlands-ranch-russian-speaking-therapy.denvermentalhealthcare.com
Postal Mail: [Our Physical Address]

We value your trust in our commitment to privacy and security.